CityGroup.
Providing the highest quality, carbon neutral Commercial Cleaning & Building Maintenance Services
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CityGroup.
Providing the highest quality, carbon neutral Commercial FM and Building Management Services
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CityGroup.
Providing the highest quality, carbon neutral Grounds Maintenance Services
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CityGroup.
Providing the highest quality, carbon neutral Project Management Services
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CityGroup.
Providing the highest quality, carbon neutral Building Maintenance & Compliance Services
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CityGroup.
Providing the highest quality, carbon neutral HVAC Services
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CityGroup.
Providing the highest quality, carbon neutral Fire Safety & Statutory Compliance Services
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CityGroup.
Providing the highest quality, carbon neutral Commercial Window Cleaning Services
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CityGroup.
Providing the highest quality, carbon neutral Clinical Environment Cleaning Services
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CityGroup.
Providing the highest quality, carbon neutral Security Services
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Introduction
CityGroup is a leading Northwest-based Facilities Management company that is driven by a large, diverse and skilled workforce consisting of directly employed staff, approved suppliers, industry experts and technical specialists. We deliver strategic FM and In-house Managed Service Provisions, including: 24/7 Helpdesk, Reactive & Planned Maintenance, Contract and Clinical Cleaning, Concierge, Security, Washroom, SHE Consultancy, HVAC, Plumbing and M&E.
We provide flexible, cost-effective services that deliver intelligent spend to a broad spectrum of clients across the northwest of England. Our client portfolio includes; NHS, Media Groups, National Television Broadcasters, Football Stadiums, Call & Data Centres, Property Management Agencies, Local Councils & Private Commercial Landlords.
With customer service and client satisfaction at the forefront of everything we do, we can help our clients save up to 20% from their facilities and maintenance costs while working closely with them to achieve considerable service level improvements.
We will work 24/7 to add real value to each service stream. We also have a clear focus on transparency and a sincere drive to always go one step further. If things do go wrong, as they sometimes do, you will find that our level of commitment & accountability is second to none, as we aim to forge long-term, lasting relationships.
We believe in always doing a great job. Regardless of the account size, we will always do our best to ensure our clients are happy. We deliver services tailored to meet each client’s individual needs and boast a client retention rate of 96%.
CityGroup Managed Services Ltd Providing the Highest Possible Quality of Service
300+
Commercial Facilities Clients
10,000+
Reactive Jobs Completed Per Year
90+
Professional Services
Flexible Solutions, individually designed to add real value
We understand how important it is to build solid and effective relationships with our clients, so we take the time to listen and genuinely discern each business’s unique challenges and needs. Whatever challenges you face, we are here to help you meet them. We listen, discuss your needs, and then work to find a flexible solution.
We can present many service provision models, whether managing your in-house service teams, providing single, bundled, or integrated service streams, or the overall delivery of total FM services. We also work alongside managing agents and integrators to ensure that whatever model we present is individually designed to add real value and develop your organization’s full potential and the buildings in which you operate.
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Services We Cover
Facilities Management
Commercial Cleaning
Building Management
Security Services
Commercial Window Cleaning
Grounds Maintenance
Office Cleaning
Building Maintenance
Project Management and Refurbishment Services
An excellent client retention rate that speaks for itself
We offer dynamic and proven strategies, and we continuously invest heavily in our recruitment and training processes as we understand how fundamental this is. After all, these people will work in your building and on your account. A good attitude is everything; therefore, all employees must share in our drive to constantly provide excellent customer service and go one step further as standard.
We take the time to recruit the right people with the right qualifications and experience and then support them with everything they need to deliver a first-class service to our clients.
“CityGroup have managed our cleaning contract and have provided support FM services for the past 7 years. Their customer service and professionalism is first class and 2nd to none and after being in contracts with various FM companies prior to CityGroup they are leagues ahead on every level.”
“RPPM manages an extensive portfolio of commercial property in the North-West. RPPM uses City Group for a large number of reactive and planned facilities management and maintenance. City Group is an extremely professional outfit with a pool of highly skilled contractors.”
“I have worked with City Group for around ten years, they are very professional, hardworking and transparent and a pleasure to deal with.”
“Our commercial agency has used City Group FM for over ten years, they are professional, quick to respond and will always look to resolve a problem no matter how large or small.”
“City Group have looked after ITV for over 8 years. They are extremely proactive, have a fantastic approach to customer service and a great desire to always deliver the best outcome. Great people led by a great management team.”
“We as a company are extremely happy with City Group, especially the girls on the helpdesk, they are very accommodating and go out of their way to help in any situation and if they aren’t sure they do there upmost to collate information to help solve the problem.I would highly recommend City Group to anyone who requires FM and any reactive services”
“Quick note to say a big thank you to the whole team and you for all the extra effort that was put, you guys went an incredible way to making our premises look amazing for our CQC inspection, I sincerely appreciate everything CityGroup did, the floors looked amazing and one of the CQC inspectors that I did a walk round with was so impressed he wanted who did the cleaning!!! Please pass this feedback on to all involved”
“City Group’s professional approach combined with strong knowledge and management team has proven a winning combination, evidently why we have worked with them for over 4 years.”
Referrals have always been our best route to market
Like any great company, most clients come to us from referrals. In addition, we actively encourage organizations seeking to engage our services for the first time to speak to those who already do. Because we not only know what it takes to add real value and deliver excellent customer service, but we also understand how to deliver our services on budget and ultimately make things easier for you.
Find out how we can help your business
We'd love to hear from you - send us a message and we'll get back to you as soon as we can.Alternatively, you can call our Helpdesk any time on: 0800 978 8322.
How Can We Help?
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Latest News
19th Fri 2024
CityGroup’s Collaboration with Newsubstance: Transforming Co-op Live’s Surroundings.
In the bustling heart of Manchester, a transformative project is underway that…
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4th Thu 2024
Streamlining Reactive Maintenance: City Groups Cutting-Edge Software Revolutionises Service Delivery
In the realm of 24-hour reactive maintenance, efficiency and responsiveness are paramount.…
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22nd Thu 2024
City Group Achieves Carbon Neutrality, Paving the way for Sustainable Business Practices
In an exciting move towards environmental responsibility and sustainability, City Group has…
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15th Mon 2024
Navigating the Future: Top UK Facilities Management Trends in 2024
The Facilities Management (FM) landscape in the United Kingdom has been evolving…
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11th Thu 2024
Empowering CityGroup Maintenance Engineers: Envirosafe’s First Aid at Work Training
In an ever-evolving corporate landscape, the safety and well-being of employees remain…
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21st Tue 2023
CityGroup Achieves Prestigious SSIP Accreditation, Elevating Health and Safety Standards
CityGroup, a prominent name in the Facilities Management sector, has recently been…
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15th Wed 2023
High-Level Service Delivery of CityGroup’s Reactive Maintenance Team
CityGroup has emerged as a pivotal player in the realm of reactive…
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25th Mon 2023
Navigating Winter’s Chill with Reliable Winter Gritting Services across the North West
Winter's icy grip is a formidable force that can challenge even the…
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4th Mon 2023
Upholding Excellence in Hygiene: CQC Compliant Cleaning Services Preston, Manchester & North West
In healthcare and clinical settings, cleanliness and hygiene are pivotal in ensuring…
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1st Fri 2023
Affordable and Reliable Handyman and Reactive Maintenance Services in Preston, Lancaster, Blackpool and Manchester
In the realm of office and building maintenance and repairs, the role…
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29th Tue 2023
Fluid Expertise: CityGroup’s Comprehensive Plumbing Services in Preston and Manchester
In the intricate tapestry of modern infrastructure, plumbing forms the backbone that…
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29th Tue 2023
Nurturing a Secure and Sustainable Future: CityGroup FM’s Safety, Health, and Environment Training Day
CityGroup FM, a leading facilities management company, strived toward a more secure…
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25th Fri 2023
Illuminating Excellence: CityGroup’s Exceptional Electrical Services in Preston and Manchester
In the modern world, where electricity powers virtually every aspect of our…
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23rd Wed 2023
Elevating Workplace Hygiene: Exceptional Office Cleaning Services in Preston and Manchester
In the modern business landscape, maintaining a clean and sanitized workplace is…
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23rd Wed 2023
Enhancing Hygiene and Wellness: Comprehensive Cleaning Services in Preston and Manchester
In today's fast-paced world, where health and safety rightfully have gained paramount…
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21st Mon 2023
The Indispensable Role of CityGroup in Delivering Cleaning and Facilities Services to the NHS
In the complex and critical realm of healthcare, where patient well-being and…
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21st Mon 2023
The Advantages of Choosing an Experienced Project Management Team
In the realm of efficient project execution and seamless facilities management, the…
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7th Mon 2023
CityGroup FM – An Established & Local FM Company with a Start-Up’s Mentality
In the bustling heart of our city, one facilities company stands tall,…
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26th Mon 2023
Ultimate Cleaning Guide – Transform your Space with CityGroup Cleaning in Preston, Lancashire
Welcome to the ultimate cleaning guide! Keeping your office space clean and…
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19th Mon 2023
CityGroup’s Fun Photoshoot in Preston: A Day of Creativity and Team Spirit
Employees of CityGroup in Preston come together for a memorable photoshoot, showcasing…
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22nd Mon 2023
Energy-Saving Strategies for Commercial Buildings: Reducing Service Charges in a World of Rising Costs
In a world of rising costs, commercial building owners and managers face…
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22nd Mon 2023
Navigating Rising Costs: How You Can Reduce Your Service Charge with the Help of a Professional Facilities Provider.
It's crucial to balance the financial realities of property management with the…
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22nd Mon 2023
Specialist Cleaning Provider CityGroup Achieves Service Level Improvements with Cost Reductions
When it comes to maintaining a safe and clean environment in medical…
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18th Thu 2023
Top Facilities Management Trends for 2023: Embracing Efficiency and Technology
As facilities management continues to evolve, staying abreast of the latest industry…
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15th Mon 2023
CityGroup become corporate member of Institute of Workplace and Facilities Management
CityGroup, a leading provider of comprehensive workplace solutions, proudly announces its recent…
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9th Tue 2023
CityGroup becomes an approved member of the Confederation of Roofing Contractors
CityGroup has recently become a member of The Confederation of Roofing Contractors…
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3rd Wed 2023
CityGroup – providing office cleaning at its best
A clean, tidy, and fresh workplace is essential for the success of…
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30th Sun 2023
Why choosing a Professional Maintenance Company is the right choice
Maintaining a safe and efficient workplace is essential for any business, regardless…
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26th Wed 2023
CityGroup – Commercial Window Cleaning at its best!
If you manage, own, or operate a commercial building in Preston, Lancashire,…
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24th Mon 2023
7 ways CityGroup can reduce your expenditure
Facilities management is an essential part of any business operation. CityGroup can…
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23rd Sun 2023
Why use a Professional Facilities Company?
As a business owner or company manager, you know how important keeping…
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18th Tue 2023
CityGroup – professional facilities management services provided across the North West
Managing facilities can be complex and time-consuming, requiring a wide range of…
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29th Wed 2023
CityGroup becomes a NAPIT registered professional for Electrical services.
CityGroup has achieved recognition for Registration by the National Association of Professional…
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28th Tue 2023
CityGroup engages BSI to provide certification towards ISO14001 and ISO45001
CityGroup has engaged BSI to assess and provide certification towards ISO14001 and…
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28th Tue 2023
CityGroup becomes a corporate member of The British Insititute of Cleaning Science.
CityGroup becomes a corporate member of The British Insititute of Cleaning Science.…
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16th Thu 2023
Lloyds Banking Group and Capita PLC undertake security protocols audit at a CityGroup building
Lloyds Banking Group and Capita PLC undertook a recent audit of security…
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4th Wed 2023
CityGroup help local families at Christmas with foodbank donations
CityGroup was extremely pleased to be able to help local families over…
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4th Wed 2023
CityGroup make moves to become carbon neutral
CityGroups CEO has said, "This is an exciting first step towards CityGroup…
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19th Mon 2022
CityGroup responds to increased costs by helping SMEs reduce their expenditure
Never has there been a time whereby companies and individuals needed to…
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6th Tue 2022
CityGroup appoint a new office manager
CityGroup has appointed a new office manager whose previous role was senior…
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6th Tue 2022
CityGroup is awarded the cleaning contract at commercial office building to the value of 20k per annum
CityGroup's cleaning division has been awarded the contract at a multi let…
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6th Tue 2022
CityGroup completes three commercial WC refurbishments with DDA compliance. Total project value 100k
</> CityGroup were approached to propose a workable solution to a lease…
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13th Thu 2022
CityGroup wins an HVAC installation contract valued at 250k.
CityGroup's project and FM team have successfully secured an air con installation…
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10th Sat 2022
CityGroup FM headhunts their new MD from a global company with a turnover of 1.2 billion.
CityGroup FM has recruited and appointed the former head of facilities from…
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4th Thu 2022
CityGroup wins Cleaning Contract at NHS vaccination center in Preston, Lancashire.
CityGroup's cleaning division has been awarded the clinical cleaning contract at an…
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22nd Fri 2022
CityGroup completes UltraGroup Refurbishment
CityGroup completes the refurbishments on two commercial units for UltraGroup's northern hub…
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4th Mon 2022
CityGroup wins a facilities management contract at a large medical center on the Fylde Coast to the value of £360k.
CityGroup's FM team has been awarded the contract to manage the facilities…
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View All News
© CityGroup 2024. All Rights Reserved. Head Office: Unit 5, Albert Edward House, The Pavillions, Ashton-on-Ribble, Preston, Lancashire, PR2 2YB, United Kingdom.